Guarantee

Because we restore and check all the jewelry ourselves we offer a 1 Year Warranty on all vintage jewelry! 

 

What do we guarantee? 

- Defect on links or clasp (bracelets or necklaces)
- Loss of stones (with normal use). You must store the stones well and send them with your product at our request.
- Severe discolouration of a product.

 

What do we not guarantee?

- Loss or theft of the product.

 


Warranty procedure:

- Mail the defect to [email protected]
- Send your article in a discreet packaging. Include your name and address. 
- After receipt of your product we will send you a confirmation of receipt by e-mail.
- Your warranty will be processed. (Please allow for a period of three weeks)
- We will keep you informed about the repair or replacement of the article.
- We will return your repaired or replaced item free of charge.

 

Please note that the warranty is void if a defect has arisen as a result of or as a result of carelessness due to you or someone else trying to modify the product or using the product for which it was not made.